ASQ Detroit honors members at ESD Gold Award

James C. Brown & Diane Brown presented the Distinguished Service Award

Jim has been a member of the American Society for Quality (ASQ) Greater Detroit Section 1000 since 2008. He is a member of the Professional Development Committee. Additionally, Jim is a member on the newly founded Social Media team. Jim is an ASQ-Certified Software Quality Engineer and is currently employed as a Quality Assurance Manager at General Motors. Prior to that, he was a Senior Architect at Compuware Corporation, a Director at DST Health Solutions, a Quality Assurance Manager at CSC Healthcare and a Quality Assurance architect at IBM. Jim’s background includes Automotive, Healthcare, Operating Systems, and Gas Sales and Exchange IT. Jim has managed teams responsible for Quality Assurance, Software Development, Systems Administration, Customer Service and Professional Services.

Diane has been a member of the American Society for Quality (ASQ) Greater Detroit Section 1000 since 2009. She is a member of the Professional Development Committee. Additionally, Diane is a member on the newly founded Social Media team. Diane is an ASQ-Certified Software Quality Engineer (CSQE). She is currently employed as a Senior Quality Assurance Analysis at SS&C.  Prior to that, she was a Customer Service Representative for Health Care client with CSC Healthcare.  Before joining the health care industry, Diane was an entrepreneur where she developed a Safety Inspection Program used in the automotive and education fields to perform safety inspections of their facilities to help comply with OSHA guidelines.

Jim has an MBA from University of Phoenix, Bachelor of Science in Computer Science from Wayne State, and a Bachelor of Science in Aeronautics along with a Bachelor of Arts in Aeronautics-Mathematics from Miami University.

In addition to CSQE Diane holds a Fellow Academy for Healthcare Management (FAHM) through America’s Health Insurance Plans (AHIP).  Diane received a Bachelor of Business Science and Business Administration from Lawrence Technology University.  She also received an associate degree of Computer Science from Henry Ford Community College.

Jim and Diane Brown co-authored an article together for the Greater Detroit Section Quality Herald titled “Where Our Recent Vacation Landed Us”. Both are avid sports fans, while attending a Brewers baseball game in Milwaukee, they discovered they were right in front of ASQ Headquarters. They were welcomed and received a wonderful tour! Jim along with his wife jokingly like to call themselves the “Quality Couple”!